KingRoyal — Our Commitment and Policy to Protecting Your Privacy

1. What Information Do We Collect?

KingRoyal collects certain information that is essential to providing our services. Without it, managing your account or processing payments would not be possible. We only collect what is strictly necessary — nothing more.

2. How Is Your Information Used?

KingRoyal uses the information it collects solely for specific, legitimate, and necessary purposes. We never use your data for anything beyond those purposes without your consent.

• Account Management: Login, security verification, and identity confirmation.
• Payment Processing: Deposits and withdrawals are processed securely.
• Fraud Prevention: Detecting suspicious activity and keeping your account secure.
• Service Improvement: Analytics to improve your platform experience.
• Legal Obligations: Mandatory reporting required by licensing and regulatory authorities.
• Contact: Important updates, security alerts, and service-related messages.
• Personalized Offers: Relevant promotions tailored to your preferences (with the option to opt out).

3. Data Sharing with Third Parties

KingRoyal never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment Partners: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• Identity Verification Services: Licensed verification services for the KYC process.
• Law Enforcement: When required by a court order or valid legal request.
• Licensing Authority: To regulatory authorities as required to maintain our license.

We have strict data processing agreements in place with every third party, limiting how they may use your information. Your data is never shared with advertisers or marketing companies.

4. How Long Is Your Data Retained?

KingRoyal does not retain any data longer than necessary. Our data retention policy is as follows:

• Active Account: Full data retained for the duration of active account.
• Upon Account Closure: Transaction records may be retained for up to 5 years to comply with legal obligations.
• KYC Documents: 3 years after account closure as required by regulatory obligations.
• Marketing Data: If consent is withdrawn, your data will be deleted within 30 days.

5. Cookie Policy

Cookies are small text files stored in your browser. KingRoyal uses the following cookies:

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language and preferences.
• Analytics Cookies: To understand site traffic and usage patterns (optional).
• Marketing Cookies: To show relevant advertisements (entirely optional).

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain parts of the site to not function properly.

6. Your Privacy Rights

As a KingRoyal member, you have certain legal rights over your personal data. We fully respect those rights:

7. Security Measures

KingRoyal uses industry-leading security technology to protect your data:

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Two-Factor Authentication (2FA): An extra layer of security on your account.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Staff Training: Every member of our team is trained in data protection.
• Restricted Access: Only those who need it can access your information.

In the event of a data breach, we will notify affected members as quickly as possible within the bounds of applicable law.

8. Children's & Minors' Privacy

KingRoyal strictly prohibits providing services to anyone under the age of 18. We do not collect or process data relating to minors.

• Age verification is mandatory at the time of registration.
• If any user is found to be under 18, their account will be closed immediately.
• No data or funds from the account will be returned.

9. Changes to the Privacy Policy

KingRoyal reserves the right to update this Privacy Policy as needed. When changes are made:

• Members will be notified via email and platform notifications before any significant changes take effect.
• The "Last Updated" date at the top of this page is always kept current.
• Re-consent may be required for significant changes.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

10. Privacy Contact

For any privacy-related questions, requests, or complaints, please reach out to our dedicated team:

• Email: privacy@kingroyal.im
• General Support: support@kingroyal.im
• Live Chat: Via the chat icon at the bottom right of the site (24/7)
• Response Time: Usually within 24–48 hours